Beautiful SIL Accommodation in Mayfield, Newcastle

Sunderland House,

Newcastle

Introducing Our New SIL Disability Accommodation in Mayfield, Newcastle

Discover a place where comfort meets community at our Supported Independent Living (SIL) accommodation in Mayfield. Sunderland House offers well-equipped living spaces that support independence while fostering a genuine sense of belonging. Our dedicated Support Workers are available around the clock to provide personalised care, helping residents thrive in a supportive environment.

Key Features

✔️ Spacious Living – Eight bedrooms and eight bathrooms designed for comfort and independence
✔️ Purpose-Built SIL Home – Fully operating Assisted Supported Independent Living residence
✔️ Modern Amenities – Separate powder room, laundry facilities, generous kitchen, and spacious living & dining areas
✔️ Outdoor Lifestyle – Rear balcony offering a relaxing communal space
✔️ Private Studio Optin – Self-contained one-bedroom studio at the rear with its own kitchen, dining & living area, bathroom, laundry, and private balcony

Enquire Today!

We’re now taking enquiries for our property in Mayfield. Don’t miss the opportunity to secure your place in a supportive environment with Allara Support Services. Reach out today to learn more and enquire now before it’s gone.

What our valued participants have to say...

    
 
 
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   Avani Varma 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have had a very positive experience working with Allara Support services as a landlord. The team has been professional, reliable and very easy to communicate with throughout our tenancy.

They have been respectful of the property, responsive whenever needed, and have made the whole process smooth and straightforward. It is reassuring as a landlord to work with an organisation that is organised, responsible and genuinely committed to providing quality support to their clients.

I would happily recommend Allara & their passionate team to other property owners and landlords looking to work with a professional and trustworthy NDIS provider.
  
 
      Posted on Google  
   
   Daniel Suthers 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rachel is awesome! Great people
  
 
      Posted on Google  
   
   Anthony Norris 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent skilled support and wonderful SIL housing. I cannot praise this  company enough for their care and support especially while tranistioning into supported living. Highly recommended.
  
 
      Posted on Google  
   
   Michael Kassis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Allara / Morpheus Care – Penrith
Thank you, you’ve been very helpful.
Morpheus Care has been supportive and professional, and the team takes the time to explain things clearly. As a new building in Penrith, everything feels fresh and well organised.
All the companies on Level 3 work with the NDIS, and the staff are very caring, gentle, nurturing, and helpful. They make you feel comfortable and respected. 🧑‍🦽🧑‍🦼🏋️‍♀️🤸‍♀️🧘‍♀️♥️🌹💐🌷🪷
  
 
      Posted on Google  
   
   Kevin Finlayson 
 
 
 
 Trustindex verifies that the original source of the review is Google. I love this oganisation the staff are wounderfull and are very helpfull, Allara is like a home to a lot of people, and they make you feel most welcome.
I have been involved with a lot of organisations over the years Allara are the best.

Enquire now

What is Specialist Disability Accommodation (SDA) with Onsite Shared Support (OSS)?

SDA with OSS is purpose-built housing designed for accessibility, offering private apartments with shared support services to assist residents with daily tasks and unexpected needs.

How does Onsite Shared Support (OSS) work?

OSS provides flexible, ad-hoc assistance for unplanned situations, such as technology issues, medication support, or urgent help, while still allowing residents to maintain independence.

Who is eligible for Onsite Shared Support?

OSS is available for NDIS participants living in SDA or shared accommodations who require occasional assistance with personal care, household tasks, or community participation.

What types of support does OSS provide?

OSS offers help with daily tasks, evening check-ins, medication reminders, technology troubleshooting, social event setup, and urgent situations requiring immediate attention.

How quickly can I receive support from OSS?

Support is prioritised using a triage system: urgent requests are addressed immediately, while non-urgent needs may take up to an hour.

How do I request OSS assistance?

You can contact the OSS team via phone, text, or by visiting the OSS unit. The Nurse Call Buttons and Pendants in your apartment can be used at any time to request assistance, whether for daily needs such as mobility support, help with technology, or accessing personal care, as well as for emergencies.

What is the difference between OSS and Planned Support?

OSS is flexible and available for unexpected, ad-hoc needs, while Planned Support is scheduled in advance for regular, time-specific tasks.

Is Concierge/OSS available at this site?

Concierge support may be available at this property, contingent on individual support requirements. As such, the level of support is dynamic and may vary. For the most accurate and up-to-date information, please contact us directly.

How much does OSS cost?

Costs depend on your NDIS funding and support plan. The service agreement outlines the pricing structure, billing details, and any potential adjustments.

Can I change or adjust my OSS service agreement?

Yes, your service agreement is flexible and can be adjusted as your needs evolve. You can discuss changes with your NDIS Planner or Support Coordinator.

How does OSS collaborate with my existing direct support provider?

OSS works alongside your direct support provider to ensure a seamless and well-coordinated care experience. While your direct support provider delivers planned, one-on-one support, OSS is available for unplanned and ad-hoc assistance. Both teams collaborate in the best interests of your well-being, ensuring you receive the right support at the right time.