This is how it all works
1. Say hello
To get the ball rolling, all you have to do is get in touch here, and we’ll get back to you within 24 – 48 hours. We’ll have a chat on the phone, figure out if you’re eligible for Supported Independent Living / Specialist Disability Accommodation, and go from there.
2. Get to know you better
Next we’ll get to know you a bit better, and you can decide if you like us too. We can come to you or you can come to us – whatever is easiest! We can also chat about where you want to live, and discuss the kind of accommodation and support model that might suit your needs the best.
3. Have a look around
The next step is to come for a look around your ‘possible’ new home. You might meet some other people we support or your future roomies, and you’ll check out the great facilities available. Hopefully everything goes well, and if you want to move in we’re onto the next step!
4. Help with the paperwork
This being the NDIS, of course, there’s a bit of paperwork to be done, but don’t worry – we know our way through it all, and can give you a hand if you like. Or, we’ll work closely with your Support Coordinator to get everything in order, and we’re off and running.
5. Make the perfect match
By now we’ve gotten to know you pretty well, and we’ll find the perfect team of Support Worker’s for you, and your particular needs. From our perspective this is one of the most important parts of the whole process, and so we take our time, and we do our best to find people who can support you best.
6. A little bit of planning
Getting from point A to point B on a permanent basis takes a good bit of planning, but lucky for you we’re experts at this, and we’ll help every step of the way.
7. Moving in day!
This is absolutely everybody’s favourite day, and the best part of our job, to be honest. In fact, after all the hard work that’s gone into getting you here, once it finally arrives it doesn’t feel like work at all.
Today, we’re simply helping a good friend move into their new home, and it’s wonderful.
8. Continued help & support
We’ll check-in on a regular basis to see how you’re doing, and to make sure everything’s going according to plan. If you need any changes to your support, or anything at all then just let us know, and we’ll look into it straight away for you.