The Concierge Support Model

Everything you need, right at your fingertips.

Everyone’s different, and all our needs are unique, which is why
we’re always open to new ideas – like the concierge support model.

sil ndis sydney, two men sitting together at table
SIL NDIS Concierge support model, a woman in a wheelchair.
ndis concierge support model sydney, Human finger pushing the service call button within supported living room
concierge model ndis, a woman in a wheelchair in a lobby.

What is the concierge support model?

It’s pretty much as you would imagine. You live in a beautiful apartment, and there’s an on-call, on-site support worker who can help you with any unplanned support you might need, 24 hours a day, 7 days a week.

Can I have a concierge anywhere?

In a word, no. It’s enabled by an integrated assistive technology that connects your apartment directly to a qualified and skilled support worker located on site, so it can only operate if the property has been set up specifically for that purpose.

What other support models are there?

The NDIS will also provide you with in-home support, and your regular individual support services too. You don’t have to pick and choose, however, you can combine all three to give you the most amount of support, at all times.

All of these properties come with the concierge 24/7 support model:

Castlereagh Street,
Griffin Street,
Lord Sheffield Circuit,
Raphael Street,
Lord Sheffield Circuit,
Flinders Street,

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