Meet the Team

our management team

rachel carey

Chief Empowerment Officer (CEO)

Meet Rachel, Chief Empowerment Officer of Allara Support Services. With almost two decades of experience in disability services, she’s a strong advocate and an expert in Supported Independent Living. Rachel’s outstanding work in the disability sector has earned her a multitude of awards and recognition.

Sarah sammut

Chief People Officer

Sarah, the CPO at Allara, excels in several domains, including customer experience, HR strategy, operational business transformation, and excellence. Her multifaceted expertise enables her to drive significant improvements across the organisation.

Sarah’s strategic approach to people management, change, communications, and project management ensures that Allara remains at the forefront of the NDIS sector.

Joel sokkar

Chief Financial Officer

As Chief Financial Officer at Allara Support Services, Joel leads all financial operations, ensuring sustainable growth and fiscal responsibility across the organisation.

His strategic oversight encompasses budgeting, financial planning, and reporting, all geared towards optimising resources to support our mission. With a sharp eye for detail and a commitment to transparency, Joel’s leadership in financial management strengthens our foundation, enabling Allara to deliver impactful services and continue expanding our support for participants and the community.

Nicole Galea

Marketing & Brand Experience Manager

Nicole’s skills in marketing, events, business growth, and media positioning are crucial in ensuring that Allara’s message reaches a broad audience.

These efforts in brand experience ensure that Allara is not only recognised for its exceptional services but also for its innovative and participant-focused approach. Her work supports the growth and sustainability of Allara, helping to attract new participants and build lasting relationships within the community.

april hamilton

Participant success manager

April serves as Allara’s Participant Success Manager, bringing her exceptional skills in helping participants and their families find the perfect home and team of Support Workers. April’s role is pivotal in ensuring that participants live their best lives, supported by a nurturing and skilled team.

She ensures that participants have the best possible experience when transitioning into Allara’s Support Services, making the process seamless and supportive.

jENNY MCgOWAN

Quality & Compliance Officer

Jenny is responsible for maintaining the highest standards of quality, governance, risk management, and compliance. Her meticulous attention to detail and deep understanding of regulatory requirements ensure that Allara operates within the framework of best practices.

Jenny’s role is critical in safeguarding the integrity and reliability of Allara’s services, providing peace of mind to participants and their families.

Graeme Leota

Senior Manager Client Services

With a focus on exceptional quality, Graeme oversees all client-related processes, enhancing participant satisfaction by aligning our services to their unique needs. Through his dedication and proactive approach, he fosters a supportive and responsive environment, empowering our team to provide the highest standard of care and enriching the lives of the participants we support every day.

rebecca quayle

senior manager
client services

Rebecca focuses on implementing enhancements to consistently deliver exceptional service to our participants. Her expertise ensures that Allara remains responsive to the evolving needs of participants, continuously improving service delivery.

Rebecca’s commitment to excellence is evident in his approach to service management, fostering a culture of continuous improvement and participant satisfaction.

Rachel McCarthy

Executive Operations Officer

Rachel McCarthy is the Executive Assistant to the CEO at Allara Support Services, with over 9 years of experience in operations, team leadership, client relations, marketing, and strategic growth.

Known for streamlining processes and fostering strong team environments, Rachel supports Allara’s leadership in delivering exceptional experiences for clients and staff alike. Her dedication and strategic insight make her a vital contributor to Allara’s success and mission.

Lara Busby

Office & Clinical Manager

Lara is the Office and Clinical Manager as well as our Payroll Officer and Nursing Team contact at Allara. Lara’s role involves overseeing Allara’s operations and enhancing key areas, including customer experience and operational transformation.

With her diverse skill set, she is dedicated to driving meaningful improvements throughout the organisation. Her strategic focus on office organisation, communication, and project management helps ensure that Allara continues to thrive and deliver exceptional services.

Supported Independent Living Managers

The Senior Leadership Team at Allara Support Services recognises that their success is intrinsically linked to the dedication and hard work of their team of Supported Independent Living (SIL) Managers and Support Workers. On the frontline of delivering quality support to our participants, our team consists of six dedicated and hardworking SIL Managers who oversee all our SIL services, properties, and participants. Alongside them, our team of over 200 Support Workers are committed to providing exceptional care and support, ensuring that each participant receives the personalised assistance they need. This collaborative effort between leadership and frontline staff is the cornerstone of Allara’s commitment to excellence and participant well-being.

Supporting the future you want to see, and the person you want to be.

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Allara Support Services wishes to recognise the Traditional Owners of the Land and the Aboriginal communities supported by our organisation.

Allara Support Services will provide services and supports that meet the cultural needs of Aboriginal and Torres Strait Islander people.

Allara Support Services will ensure all staff are trained in culturally appropriate actions and requirements and that they work collaboratively with local Aboriginal and Torres Strait Islander people.

Registered NDIS Provider.

the people behind Allara